Frequently Asked Questions

Welcome to the FAQ page for JASigning, the software developed at UEA. Can I avoid being asked to trust the software every time I use it? PC: In the security warning dialog, check the box marked "Always trust content from this publisher". Mac: In the dialogue asking you to trust the software, click on "Show Certificate" then check the box mared "Always trust these certificates". Why does nothing happen when I click on a Sign button in Firefox? Firefox seems to lose a mouseclick after a sign is displayed. This means that you may have to click twice to get a sign to be animated. Why does the avatar stay on the top when I use tabs in Firefox on the Mac? There seems to be a bug in the graphics processing in Mac Firefox which means that the JASigning software should only be used in a window on its own. This problem does not appear in Firefox on Windows or in tabs in Safari on the Mac.